UK energy supplier customer service plunges to new low, survey finds

  As complaints soar Citizens Advice names Utilita and Ovo Energy worst performers, with EDF ranked best Customer service standards have fallen to record lows at energy companies, with suppliers Utilita and Ovo Energy among the worst offenders, according to a new report. Customers have had to wait longer for their calls to be answered and have regularly been unable to get hold of their supplier, research by Citizens Advice has found. Continue reading... .. Full story on 

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