PC World fails to deliver as two-day repair turns into 12

  The Guardian 

Image source : theguardian.com
The wait has been a nightmare for me as I teach online I’m an unhappy customer of PC World and its Team Knowhow. On 15 July I took my computer in because the on/off switch didn’t work. After weeks of going backwards and forwards, and having to buy a new motherboard and a new hard drive, I finally was told the computer was fixed and would be returned in two days. That was 12 days ago. Despite me showing up every day at PC World, phoning the repair team regularly and demanding attention, I am still waiting. I teach online so it has been a nightmare. A simple fix has become an expensive exercise without any result. I am furious. PE, Tunbridge Wells, Kent Continue reading...

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